Apartment Mystery Shopper

There s mounting evidence that putting your time money and resources into customer service is key to growing a sustainable business in this competitive industry.

Apartment mystery shopper.

Widely recognized as an effective marketing and re training strategy for customer service. Ellis specializes in apartment mystery shopping in all 50 states nationwide for some of the largest apartment management companies in the u s. Details on the presentation of the site are of utmost importance to the client as well as the physical condition of the property and the demeanor of the rental agent or leasing consultant. They evaluate the sales performance of the leasing staff.

No matter how big or small the issues your communities are facing we will help you identify the specific services you will need to achieve the goals you have for your communities. You are a self employed independent contractor and not an employee of apartment shoppe. By submitting your information to be listed in the apartment shoppe mystery shopper database you agree to the following. Makes sure their shopper identity is not known by the person being evaluated.

Our contract mystery shoppers rather than trying to catch someone doing something wrong are there to look for everything that s being done right. Since 1984 and have completed over 600 000 shops and counting. Apartment shoppe is not. We re leaders in providing mystery shopping compliance and customer experience solutions for the apartment leasing and property management industries.

Ellis independent contractor mystery shoppers pretend to be looking for an apartment. If you need an apartment mystery shopper or field representative look no further than bestmark. The mystery shoppers have expert professionals who will pay a visit to your apartment and let you know about the quality of customer care handling by your employees. Apartment mystery shopping for property management in a blog from buildium what is great customer service in property management.

Ellis partners in management solutions specializes in helping the multifamily industry achieve their business goals by optimizing the customer experience at key touch points from initial visit to move out through our apartment mystery shops resident surveys and training solutions. It is usually seen that an apartment buyer on phone showed a lot of enthusiasm to buy a flat plot but after paying a visit to your apartment never turns back to you. A tool to measure quality of and gather information about products and services. Most apartment mystery shopping jobs require scheduling an appointment by telephone or online to view the property visiting the site and reporting on follow up communications.

Poses as a real customer. Very few buying decisions rely more on first impressions than the process of finding a new home.